News

Information to our valued customers who use a sampling data display and an alarm history parts

Posted: 2011, Dec. 28

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom Descriptions

By search of a sampling data display and an alarm history display, a condition-setting window may not be displayed correctly.

Occurrence ConditionsWhen in agreement with one of the following conditions

  1. A sampling data display is used.
  2. An alarm history parts is used.

Applicable Combination of Products

Screen Editor Software "GP-Pro EX":
Product model: PFXEXEDV30
Applicable version: GP-Pro EX Ver. 3.00.000
How to check the version: [Help(H)][About this program(A)]

Measures

A fixed version (Ver. 3.01.100) was already uploaded to our website.
-> GP-Pro EX Ver. 3.01.100 Update Module
* To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.