Notification to our valued customers, who use Screen Editor Software, GP-Pro EX and Graphic Operator Interface, GP-3200A, ST-3201A, ST-3301B and ST-3302B
Posted: 2011, Dec. 5
Updated: 2013, Jan. 7
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom
When repeating a screen change, a touch may not react.
Occurrence Conditions：
When fulfilling all the following conditions in one drawing:
Occurrence Conditions：
When fulfilling all the following conditions in one drawing:
- When using animation.
- When having drawn the perpendicular straight line of 1 dot width.
- When X coordinates have drawn from odd number coordinates.
- When arranging to the front layer.
Applicable product
Screen Editor Software "GP-Pro EX":
Applicable models of Graphic Operator Interfaces:
| Product model: | PFXEXEDV20 to PFXEXEDV27 |
|---|---|
| Applicable version: | GP-Pro EX Ver. 2.00.000 to Ver. 2.71.000 |
| How to check the version: | [Help(H)] → [About this program(A)] |
Applicable models of Graphic Operator Interfaces:
| Series | Model Number |
|---|---|
| GP3000 Series | AGP3200-A1-D24 |
| ST3000 Series | AST3201-A1-D24 |
| AST3211-A1-D24 | |
| AST3301-B1-D24 | |
| AST3302-B1-D24 |
Measures
The following modules are released.
→ GP-Pro EX (Ver. 3.01.203 or later) Update Module
To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.
→ GP-Pro EX (Ver. 3.01.203 or later) Update Module
To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.