Important Notice

Important notice to our valued customers who use the Device/PLC Connection Manual of GP-PRO/PBIII C-Package.

Posted: 2010, October 15

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in the use of the Device/PLC Connection Manual of GP-PRO/PBIII C-Package.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

 

Symptom

In the use of the following combination of products, after GP-PRO/PBIII C-Package is started, if Help (H) -> Manual (M) -> Screen Creation Guide is selected from the menu of the Project Manager, and "Device/PLC Connection Manual" is clicked from the bookmarks of "GP-PRO /PBIII for Windows Ver. *.* PDF manual (gpwmnl.pdf)" listed on the left of the screen, the manual may not open with the following message.

"Windows cannot find 'plc.htm'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

Applicable product combination

The symptom may be observed in the use of the following combination of products (Screen Editor and Logic Program Development Software and Adobe Reader).

Screen Editor and Logic Program Development Software "GP-PRO/PBIII C-Package":

Applicable Versions: GP-PRO/PBIII for Windows Ver.6.22 or later
Product Model: GPPRO-CNT01W-P02, GPPRO-CNT01W-P03
How to check the version: [Help (H)] -> [About this program (A)]

Adobe Systems Ltd. Adobe Reader8 or 9:

Applicable Versions: Adobe Reader 8: Adobe Reader 8.2.4
Adobe Reader 9: Adobe Reader 9.3.4
How to check the version: [Help (H)] -> [About Adobe Reader 8 (or 9) (A)]

Measures

To correct the error, upgrade Adobe Reader to 8.2.5 or later, or to 9.4.0 or later.

How to update Adobe Reader:
Select [Help (H)] --> [Chech for Updates(U)]

Inquiry

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For contact information, please refer to the "Inquiry" page.