Important Notice

Important notice to our valued customers who use Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver connecting to motion controllers with GP-Pro EX.

Posted: 2010, May 11

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom has been seen in GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

 

Symptom descriptions

Accessing the CPU Q172D or Q173D via Mitsubishi Electric Corporation Q series QnU CPU Ethernet driver, even with the existing PLC device address may produce the following communication errors:

[RHxx051: Out of range devices exist in read devices]
[RHxx052: Out of range devices exist in write devices]

Applicable combination of products

The followings are applicable products.

Screen Editor Software "GP-Pro EX" :

Applicable version : GP-Pro EX Ver. 2.60.000, 2.60.100
Product model : EX-ED-V26 and upgraded products to the version listed above
How to check the version : [Help (H)] -> [About this program (A)]

PLC Driver :

Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver Ver. 1.12.00

Measures

This symptom can be worked around by updating the Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver to the latest version (Ver. 1.12.01) and then transferring to a main unit, executing the following.

Obtain Update module from the download site in our homepage and update GP-Pro EX
* Membership registration (free) of our support site "Otasuke Pro!" is needed.

-> Ver. 1.12.01 Update page

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.