GP4100シリーズ

Important Notice for Users of GP-2400T, GP-2401T, GLC-2400T, and IT-2400T

Posted: 2008, March 31

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom has been seen in GP-2400T, GP-2401T, GLC-2400T, and IT-2400T under particular circumstance.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

 

Outline

Adhesive is used for the inside of the touch screen mounted on the GP-2400T, the GP-2401T, the GLC-2400T, and the IT-2400T.
When the adhesive material comes in contact with the neighbor ITO pattern (a transparent electrode), the ITO pattern may corrode by the condition of high temperature and high humidity.
The symptom at this time is that a switch does not turn ON even if the screen is touched.

Model

GP-2400T, GP-2401T, GLC-2400T, and IT-2400T

Objective Models And DATE Cord List

SeriesModelObjective DATE Cord
GP-2400T
GP2400-TC41-24V On and before 04/06
(produced in Apr 2006)
GP-2401T
GP2401-TC41-24V On and before 02/06
(produced in Feb 2006)
GLC-2400T
GLC2400-TC41-24V On and before 02/06
(produced in Feb 2006)
IT-2400T
Type A IT2400-TC41-GP On and before 04/06
(produced in Apr 2006)
IT2400-TC41-GP200V On and before 04/06
(produced in Apr 2006)
Type B IT2400-TC41-GLC On and before 04/06
(produced in Apr 2006)
IT2400-TC41-GLC200V On and before 04/06
(produced in Apr 2006)

Objective Models And DATE Cord List

The DATE code can be determined by the identification label that are placed on the main unit. In the following example, "DATE 01/04" means "produced in January 2004".

How to Handle

It is thought that this condition occurs very rarely in a normal usage environment. If you have any inquiries regarding this problem, please contact the nearest Pro-face Office.

For any inquiry

If you have any inquiry, please contact our sales office in your country or region.
For contact information, please visit the following site.

URL: http://www.pro-face.com/select.html

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.