News

Emergency server maintenance notice and apology

Last Update: June 15, 2012
Posted: June 5, 2012

Thank you very much for your continuous use of Pro-face products.
We did an emergency maintenance of our Web server during the period stated below.
Details are described below.
We sincerely apologize for any inconvenience this may cause you.

Server Maintenance Period

2012/6/5 (Tue) 11:30 to 2012/6/15 (Fri) 10:00 (Japanese Standard Time)

Brief

For our support site called OtasukePro, the conditions of settable passwords have been changed to enhance security.

Changes

Conditions of settable passwords
Before Enter a password between 8 and 16 one-byte alphanumeric characters.
After Enter a password between 8 and 16 one-byte alphanumeric characters.
A password must contain capital letters, small letters, and numbers.
When a security level is low, your membership cannot be registered.
Set a password whose security level is middle or high.

We may do a system maintenance and so on in the future to enhance security. Your understanding and cooperation would be appreciated.

Important notes for handling your ID/password

If you use a password that can be easily guessed by someone else, a third person may see your information.
Please manage your ID/password with enough care.
  • Do not use the same password at multiple sites.
  • Do not associate your password with anything personal such as names, birth dates and so on.
  • Do not use character strings of a keyboard (asdf) or consecutive numbers (1234).
  • Do not use the same character successively (aa11).

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.