Pro-face Global Support

Product Line-up

Providing Security and Trust
"Pro-face Global Support" offers consulting for system introduction, design, and development: local support and repairs: and the development of employee education seminars. This support also offers backup for the introduction of a system for sales of domestic products on the international market, Pro-face support centers and distributors provide a total support system. Provided by Pro-face, the "Pro-face Global Support" system will bring Security and Trust on a global basis.




We provide telephone as well as e-mail support for problems encountered when setting up a site or during operations. We also provide on-site service and support if needed.




Providing Solutions in the Planning and Development Stages When a customer purchases one of our products, we provide technical support for their planning and development efforts. Based on our long experience and the resulting know-how related to system introduction, as well as the countless inquires we have successfully handled, we have provided a support site, called the "Otasuke Pro!" site, in order to provide a full-range of consultation support contents. Multi-language Screens Service This service provides support for the translation of our customer's screens for localization. There are other languages available in addition to those listed on our web site, so please contact us for further consultations. We also have the capability to create images to meet your needs, and we would welcome your inquires in this regard. Download export certification related documents (Japanese only) Our web site provides access to the documents often necessary for export formalities, such as the "Strategic commodities parameter sheet." The site is available around-the-clock, whenever you need access to a certification document.		Replete with facilities to handle both Japanese and English, the help-professional "Otasuke Pro!" site was established to meet our customer's needs.




Local Pro-face offices and distributors accept products for repair service. We also provide support for on-site repairs when requested.




We hold educational seminars and programs on a regular basis to provide appropriate training for local operators and engineers. We also provide support for on-site educational seminars when requested.




All of Pro-face's products are available at each local facility. Even if you need to purchase a product on an urgent basis, you may depend on these facilities for your supply needs.


	Pro-face Global Support



-	Pro-face Global Support


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