CSRへの取り組み

Aiming to be the best interface with our customers

We will take what our customers have to say seriously and act so as to deserve the trust of our customers. To increase customer satisfaction, we will develop our skills and pursue ongoing improvement via optimal methods.

Initiatives aimed at improving product quality

 
We attained ISO 9001 certification for quality management systems in August 1996.

Registered corporation Digital Electronics Corporation
Certifying organization Japan Quality Assurance Organization
Certificate of registration JQA-1367
ISO9001認証マーク

Working to ensure customer-focused product development

Providing a variety of control equipment and a wide range of communications drivers as well as connection methods with PCs, peripheral equipment, and I/O equipment, Digital strives to develop products that allow workers on the factory floor to get information simply in a more easily understood format.

Since their original release in 1989, Digital's programmable displays have continued to support software upgrades and original panel cutout dimensions, to ensure that digital graphic assets can be re-used and that displays can be easily replaced.
 

Working to ensure safer product development

Digital works proactively to ensure that products conform to international standards and regulations so that they can be used safely when exported overseas. Digital also strives to ensure that paperwork required for customs and safety inspections, such as certificates for international standards and RoHS directive compliance, is readily available from our website.

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>> International Standards

Working to ensure peace-of-mind through worldwide product support

In addition to our support helpline, Pro-face provides help solving technical issues through technology seminars and our technical support website, Otasuke Pro!. On Otasuke Pro!, customers can readily find information on product features, specifications, support, and manuals 24 hours a day 365 day a year no matter where they are in the world.

otasuke Pro!